Privacy Policy

Date: 10/02/2025

1. Introduction

Welcome to Pet Care, a service provided by Digital Global Solutions LLP ("Company," "we," "our," or "us"). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, Pet Care ("App").
By accessing or using the App, you agree to this Privacy Policy. If you do not agree, please do not use the App. 

2. Information We Collect

We collect different types of information in connection with the App, including:
- Personal Information: When you register, we may collect information such as your name, email address, profile picture, and payment details.
- Pet Information: When you create a profile for your pet, we may collect details such as pet name, breed, age, weight, medical history, and care preferences.
- Usage Data: We collect information about how you use the App, such as interactions, preferences, and settings.
- Device Information: We collect device-related data, including IP address, operating system, device type, and unique identifiers.
- Payment Information: If you subscribe to our services, payments are processed through third-party platforms (Apple App Store, Google Play Store), and we do not store credit card details.

3. How We Use Your Information

We use your information to:
- Provide, maintain, and improve the App.
- Personalize your experience and create customized care plans for your pet.
- Send reminders and notifications related to pet care routines.
- Process payments and manage subscriptions.
- Analyze usage trends and improve features.
- Comply with legal requirements. 

4. How We Share Your Information

We do not sell your personal data. However, we may share your information with:
- Service Providers: Third-party companies that help us operate the App (e.g., cloud storage, analytics, customer support).
- Legal Authorities: If required by law or to protect our rights and safety.
- Business Transfers: If the Company is involved in a merger, acquisition, or sale of assets, your information may be transferred.

5. Data Retention

We retain your personal data as long as necessary to provide services or comply with legal obligations. If you delete your account, we will remove your data unless retention is required by law.

6. Account Deletion

To request the deletion of part or all of your account, please use the following link: https://forms.gle/zEKcAbyGv4sg1rWU9

7. Security Measures

We use industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have rights such as:
- Accessing or correcting your personal data.
- Deleting your account and associated data.
- Managing notification and data-sharing preferences. 

9. Third-Party Services

Our App may link to third-party websites or services (e.g., App Store, Google Play). We are not responsible for their privacy practices. Please review their privacy policies separately.

10. Children's Privacy

Our App is not intended for users under the age of 13, and we do not knowingly collect data from children. If you believe we have collected such information, please contact us to remove it. 

11. International Data Transfers

Your information may be stored and processed outside your country. By using the App, you consent to such transfers. 

12. Updates to This Policy

 We may update this Privacy Policy from time to time. Any changes will be posted in the App, and your continued use signifies your acceptance. 

13. Contact Information

If you have any questions about this Privacy Policy, please contact us contact us here
Address: Digital Global Solutions LLP, 71-75 Shelton Street, Covent Garden, London, United Kingdom